Friday, November 13, 2009

Friday the 13th

I'm not one to believe in something like Friday the 13th. In fact, i rarely believe in any superstiotions or old wives tales. But today, i swear to god, i damn suay!

First, i had to issue tickets for my bossess' customer. Not only did i keep getting the pricing wrong (all his fault, he's the one that qouted me!), when i finally wanted to issue the tickets, he asked me to un-transfer the booking coz the customer last minute wanted to make changes. In the end they i had to change their booking and do a fresh one. I tell you the woman from the wholesaler i was dealing with sounded super agitated at the end of all of it. She probably would've killed me if she could.

Then this lady called checking about airfares to Hokaido. I checked different dates for her on 3 DIFFERENT AIRLINES and calmly told her that all the flights were fully booked. You know what she told me? She YELLED at me on the phone that i was unhelpful and sounded like a i couldn't be bothered and maybe i was paid to do my job but i her experience with our company a very unpleasant one. I tell you i wanted to shout back at her that i couldn't give a **** what she thought of my service but it was too late, coz by that time she had already hung up the phone.

Already so agitated, i did the receipts wrongly. Then, my boss came out and said that the accounts form i had so painstakingly done the day before was wrong, because HE EXPLAINED IT TO ME WRONGLY. And mind you, he apologised, but he didnt sound the least bit sorry, and was even smiling when he said it. So i had to RE-DO that aswell, on top of everything.

Later in the afternoon one of my customers called, wanting to come down to make payment. I felt a bit of relief coz i had been trying to get him to come down to pay for the past few days, as his booking was expiring this coming monday. However just when i thought thing's were looking up, Alice re checked my booking and saw that i had booked the wrong flight. That means now, i have to call up that customer and tell him not only that i got it wrong, but that there's also no other available flights on the dates he's looking at. I'm so ****ed. I just wish today would be over.

Today. Seriously. Sucks.

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